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Compliance Glossary

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Entries 1 to 12 of 12

C:
Calibration
CCM - Customer Complaint Management
Certificate of compliance
Change management
CI - Continuous Improvement
Complaint tracking
Compliance (regulatory)
Conformance
Control plan
Corrective action
COSO ERM
CRM - Customer Relationship Management
 
CCM - Customer Complaint Management
The business processes involving the recording and resolution of customer concerns and complaints.